NOTICE OF NON-DISCRIMINATIONKMR Therapy Health, Inc. (“KMR Therapy”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. KMR Therapy does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. KMR Therapy will:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters; and
Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters; and
Information written in other languages.
If you need any of these services, contact KMR Therapy’s Member Services team at 415-360-3348, or by email at support@kmrtherapy.com.
If you believe that KMR Therapy has failed to provide these services or discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with KMR Therapy’s Director of Compliance, by mail, email, or fax at:
2261 Market Street, STE 10222 94114,
San Francisco, CA 94111
Fax: 855-350-5708
Email: compliance@kmrtherapy
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.